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External support

Explore organisations outside of Goldsmiths that you can reach out to for support.

In this section

  • Academic support
  • Complaints
  • Non-academic support
    • External support
    • University services

Find out more about the range of external organisations ready to provide specialist support.

 

Housing and council tax

  • University of London Housing Service
    housing.london.ac.uk
    020 7862 8880
     
  • Citizens Advice
    www.citizensadvice.org.uk/housing/renting-a-home/student-housing
    0800 144 8848
     
  • Gov.uk
    www.gov.uk/council-tax/discounts-for-full-time-students
     

International students and refugee support

  • UK Council for International Student Affairs (UKCISA)
    www.ukcisa.org.uk
    020 7788 9214
     
  • Notre Dame Refugee Centre
    www.notredamerc.org.uk
    020 7440 2668
    info@notredamerc.org.uk  

Financial advice for home students

  • Money Helper
    www.moneyhelper.org.uk/en/family-and-care/student-and-graduate-money
    0800 138 7777
     
  • Student Loans Company
    www.gov.uk/government/organisations/student-loans-company
    0141 306 2000
     
  • Stepchange Debt Charity
    www.stepchange.org
    0800 138 1111
     

Sexual health support and emergency contraception

  • Your local sexual health clinic
    www.nhs.uk/service-search/sexual-health/find-a-sexual-health-clinic
     
  • 56 Dean Street - LGBTQIA+ sexual health and wellbeing
    Dean.st
    +44 (0)20 3315 5656
     
  • CliniQ - Trans, non-binary and gender diverse sexual health and wellbeing
    Cliniq.org.uk
    07545 143797
     
  • Sexual Health London - Free STI testing
    www.shl.uk
  •  
  • The CARE Project - For more support information on sexual violence and abuse.
    www.goldsmithssu.org/activism/priorities/careproject/support/
  •  

LGBTQIA+ support

  • QueerCare - a transfeminist autonomous care organisation, providing training, support and advocacy for trans and queer people in the UK
    queercare.network
     
  • MindOut - LGBTQ mental health service
    mindout.org.uk
    01273 234839
    info@mindout.org.uk
     
  • Gendered Intelligence - Runs social groups for trans and non-binary 16-30 year olds
    genderedintelligence.co.uk/
     
  • LGBT+ Switchboard - 24 hour helpline
    https://switchboard.lgbt/
     
  • London LGBTQ+ Centre - Centre open throughout the week hosting events for LGBTQ+ Community
    instagram.com/ldnlgbtqcentre
     
  • Rainbow Migration - Support for LGBTQ+ asylum seekers and refugees
    rainbowmigration.org.uk
     

If you experience violence or abuse

  • Galop - for LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse
    Galop.org.uk
    National LGBT+ Domestic Abuse Helpline: 0800 999 5428
    LGBT+ Hate Crime Helpline: 020 7704 2040
     
  • Lewisham Athena Service run by Refuge - support for people who have experienced sexual assault
    0800 112 4052
    lewishamvawg@refuge.org.uk
    Website
     
  • Muslim Youth Helpline - faith and culturally sensitive support by phone, live chat, whatsapp or email
    Myh.org.uk
    0808 808 2008 (7 days a week, 4pm-10pm)
     
  • Women and Girls’ Network - for women and girls affected by abuse and violence
    Free helpline: 0808 801 0660 (Monday - Friday 10am-4pm, Wednesdays 6pm-9pm)
    Sexual violence helpline for people of all genders: 0808 801 0860
    www.wgn.org.uk
    advice@wgn.org.uk
     
  • Respond - for people with learning disabilities, autism or both who have experienced abuse, violence or trauma
    020 7383 0700
    Respond.org.uk
    admin@respond.org.uk
     
  • Black and Brown Rainbow - Helpline for LGBTQ+ people of colour who are survivors of sexual violence and domestic abuse
    facebook.com/BlackandBrownRainbow
     

If you experience racism or discrimination

  • The Monitoring Group - report racist, religious and sexual violence discrimination
    Tmg-uk.org
     
  • Stop Hate UK - 24 hour helpline
    0800 138 1625
    www.stophateuk.org
     
  • Equality Advisory Support Service (EASS)
    www.equalityadvisoryservice.com
     
  • On Your Side UK - racism and hate crime support and reporting organisation for the East and Southeast Asian community
    onyoursideuk.org
     

Mental health advice and support

  • Mind - free helpline, web chat and email
    Infoline: 0300 123 3393 (9am to 6pm, Monday - Friday, except for bank holidays)
    www.mind.org.uk
    info@mind.org.uk
    Student Mental Health Hub
     
  • YoungMinds
    www.youngminds.org.uk
     
  • Samaritans
    116 123
    www.samaritans.org
    jo@samaritans.org
     
  • SupportLine
    01708 765200
    www.supportline.org.uk
    info@supportline.org.uk
     
  • Chinese National Healthy Living Centre - Chinese or English counselling service
    0203 802 0350
    www.cnhlc.org.uk/counselling
    info@cnhlc.org.uk
     
  • New Leaf Counselling Service - Church-based counselling available for all (including non-Christians) in Mandarin, Cantonese or English
    073 6710 3130 (Mon-Fri, 10am-7pm)
    ccil.org.uk/en/ministries/carelinks/new-leaf-counselling-service
    newleaf@ccil.org.uk
     
  • CALM - helpline and webchat available from 5pm to midnight, 365 days a year 0800 58 58 58 or
    thecalmzone.net
     

In cases of extreme emergency or danger

  • Dial 999 for the ambulance, police or fire service
     
  • Go to your closest A&E, open 24/7. Find your closest A&E here.
     
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