It’s a cliche, but we really have experienced an ‘unprecedented’ year with many in our community facing illness, self-isolation, hall lockdowns and more. Not only have your daily lives been disrupted, your university experience has of course not been the same as any other year, and we know that must feel both disappointing and frustrating.
As an SU we’ve been working mostly online since March (like the rest of the world!) so there have been less opportunities for us to meet you all face to face, although you will have no doubt seen us pop up on social media and in virtual events. But even though you might not have physically seen us as much as you normally would, throughout the pandemic our main goal as Sabbatical Officers, and an SU, has always been to have your back. We’re here to support you and change Goldsmiths for the better. Whatever issues you have - no matter how big or small - we’re here to listen and fight your corner… and we will continue with that fight in the new year. Whether it’s backing the student rent strike campaign, or pushing the university to be transparent about their plans for the year, or demanding more funding for vital services, we’ll do it and we’ll be there.
We will however be taking a much needed break over the festive period - and hope you do too, as you probably deserve it! To read more about our opening hours, how to reach us in January and where else you can seek support if you need it in the meantime, please keep on reading.
For now, we wish you all a Merry Christmas and look forward to hopefully seeing you (maybe just online for a while) in the new year!
Lauren, Sara, Fowsia and Niquella, your Full-Time Officers
Our SU spaces:
The SU building will be closed (and staff will be on their Christmas break) from Friday 18th December until Monday 4th January. Before and after this date you can reach us via these contact details.
SU clubs and activities:
Many student groups are still running online and trying their hardest to provide opportunities for students with similar interests to get to know each other. You can find out more of these societies, groups and communities via the SU website.
The online Student Icebreaker sessions for liberation groups will continue until 18th December and begin again from Monday 18th January, along with our Welcome Back Week celebrations - we’ll follow up with more information about that as soon as the new term begins.
We also hope to open our SU Bar, Cafe and Shop in line with the end of the furlough scheme.
Goldsmiths will close on Thursday 24th December until 3rd January 2021. During this time, Campus Support Officers will be available, so if you need someone to talk to at night or at the weekend there’s help in person or by phone.
There are some changes to Library support times over Christmas and the new year. Their click and collect service will be available up until 2pm on Tuesday 22nd December and will be available again from 11am on Monday 4th January (please allow 2 working days for your items to be ready for you to collect. You can access the Library building for individual study spaces over the festive period at these times below:
24th December - 8am – 12noon, 1pm – 5pm
25th-26th December - Closed
27th December - 1pm – 5pm
28th-31st December - 8am – 12noon, 1pm – 5pm, 6pm – 10pm
1st January - Closed
2nd-3rd January - 1-5pm
The Library Live Chat Service will also be available at various points over the festive period. To support you when you are working remotely, you also have access to an extensive digital library, including 228 databases, over 40,000 e-books and over 12,000 online journals, available online 24/7 and the academic support guides can also help you with your studies.
Got issues with your accommodation? Details on how you can report maintenance and repairs issues are listed by Hall at this website address. Please do make sure you log all your issues so they can be investigated promptly.
The Accommodation and Student Services teams also have some activities planned for those of you remaining on campus over the Christmas period. You can read more here and find further details on: www.goldreslife.com and instagram:@goldreslife.
Support and information:
Your mental health and wellbeing is of paramount importance to us and we want to make sure you are having a positive experience.
Campus Support Officers will be available in the run up to Christmas from 6pm to 6am and 24 hours over the weekend. A reduced service will operate from 23rd December which will include daytime hours on Christmas Day. CSOs are authorised to make purchases should a student find themselves in circumstances across the holiday period where they need to access emergency food or other provisions. Students can get in touch with them by calling 020 7919 7284 or emailing email@example.com.
If you experience a medical emergency or mental health crisis you can access additional support here. If you prefer to access support outside Goldsmiths, The Samaritans are also available 24 hours a day, 365 days a year. You can call, email or text if you need someone to talk to.
If you need any support with academic issues over the Christmas break, we suggest you check out these web pages You can also read about student appeals, complaints and student conduct issues.